1 October 2021

A Standard Operating Procedure for every activity

What do the terms SOP (Standard Operating Procedure) and SOP (Standard Operating Procedure) mean? What is their role in the company? And why are they a […]
27 July 2021

The 5 Whys

The 5 Whys method is based on a series of simple questions to determine the source of a problem. It is thus a very good tool for quality in a company.
27 July 2021

Knowing how to manage non-compliance: an asset

One of the foundations of a quality approach in a company is to set up systems capable of detecting possible quality defects. The analysis of these failures allows to find the causes and to imagine solutions; it is the management of non-compliance, it must be a source of progress. It is one of the criteria for obtaining ISO 9001 certification, a guarantee of quality
16 July 2021

Lean Management or your organization’s backbone

Lean management, is much more than a fitness treatment to eliminate “fat”, lower costs, or gain productivity points and hopefully improve financial performance. Lean is a […]


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